At ggrasia, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on our Philippine online gaming platform.
SSL Encrypted
RA 10173 Compliant
No Data Selling
Your Rights Protected
These highlights summarize our key privacy commitments. They do not replace the full Privacy Policy below, which all ggrasia players are required to read and understand.
We collect only the personal data necessary to operate your ggrasia account — including identity details, contact information, payment data, and gaming activity records required for regulatory compliance.
Your data is used to verify your identity, process transactions, deliver gaming services, comply with PAGCOR and anti-money laundering requirements, and improve your experience on the platform.
We do not sell your personal data. We share it only with trusted service providers, payment processors, and regulatory authorities where legally required — always under strict data protection agreements.
ggrasia uses SSL/TLS encryption, two-factor authentication, access controls, and regular security audits to protect your personal data against unauthorized access, disclosure, or misuse.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, delete, and object to the processing of your personal data. ggrasia provides clear channels to exercise these rights.
ggrasia uses cookies and similar technologies to keep your session active, remember your preferences, and analyze platform performance. You can manage cookie preferences through your browser settings.
Your Privacy Matters: By registering on or using the ggrasia platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform.
ggrasia ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who access and use the ggrasia online gaming platform at ggrasia.app (the "Platform"). This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as applicable guidelines issued by the National Privacy Commission (NPC).
This Privacy Policy applies to all personal data collected by ggrasia through the Platform, including data collected during account registration, identity verification, payment processing, gaming activity, customer support interactions, and any other use of our services. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
We take our obligations as a personal information controller seriously. ggrasia collects only the data we genuinely need, uses it only for the purposes described in this Policy, and takes reasonable steps to keep it secure. We do not sell your personal data to third parties — full stop.
For the purposes of the Data Privacy Act of 2012, ggrasia acts as the Personal Information Controller in respect of the personal data collected through the Platform. This means ggrasia determines the purposes and means of processing your personal data.
Where ggrasia engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as Personal Information Processors and are bound by data processing agreements that require them to handle your data in accordance with this Privacy Policy and applicable Philippine law.
If you have any questions about how ggrasia handles your personal data, or wish to exercise any of your rights under the Data Privacy Act, please contact our Data Protection Officer at: [email protected]
ggrasia collects the following categories of personal data:
Sensitive Personal Information: Where ggrasia collects data that qualifies as sensitive personal information under the Data Privacy Act (such as government ID numbers), we apply additional safeguards and process such data only to the extent strictly necessary for identity verification and regulatory compliance.
ggrasia collects personal data through the following means:
ggrasia processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Identity verification (KYC) | Legal obligation; legitimate interest |
| Payment processing and transaction records | Performance of a contract; legal obligation |
| Anti-money laundering compliance | Legal obligation (RA 9160, as amended) |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Marketing and promotional communications | Your consent (opt-in) |
| Platform security and fraud prevention | Legitimate interest |
| Analytics and platform improvement | Legitimate interest |
Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
ggrasia uses the personal data we collect for the following purposes:
To create and manage your ggrasia account, verify your identity and age (21+ requirement), process deposits and withdrawals in Philippine Peso (₱), deliver gaming services including live casino, sports betting, slots, and bingo, and provide customer support.
To comply with our obligations under Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160), and the Data Privacy Act (RA 10173). This includes maintaining transaction records, filing regulatory reports, and cooperating with lawful requests from government authorities.
To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, money laundering, and other prohibited conduct on the Platform. ggrasia employs automated monitoring systems that analyze gaming and transaction patterns to identify suspicious activity in real time.
To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming interventions where appropriate. This processing is carried out in the interest of player welfare and in compliance with applicable regulatory requirements.
Where you have opted in to receive marketing communications, to send you information about ggrasia promotions, bonuses, new games, and platform updates. You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe mechanism in any marketing email.
To analyze usage patterns, conduct performance testing, and improve the functionality, design, and content of the ggrasia Platform. Analytics data used for this purpose is aggregated and anonymized wherever possible.
ggrasia does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your personal data only in the following circumstances:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These providers are permitted to use your data only to perform services on our behalf and are bound by contractual data protection obligations.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive. ggrasia will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of ggrasia's business, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.
We may share your personal data with third parties in other circumstances where you have given your explicit prior consent to such sharing.
Our commitment: ggrasia will never sell your personal data. Any third party that receives your data from us is contractually required to protect it and use it only for the specific purpose for which it was shared.
The ggrasia Platform is operated primarily within the Philippines. However, some of our third-party service providers may process personal data in other countries. Where personal data is transferred outside the Philippines, ggrasia takes steps to ensure that such transfers are carried out in accordance with the Data Privacy Act of 2012 and that appropriate safeguards are in place to protect your data.
These safeguards may include contractual clauses that require the recipient to protect your personal data to the same standard as required under Philippine law, or reliance on the recipient's participation in a recognized data protection framework.
ggrasia retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
When personal data is no longer required for any of the above purposes, ggrasia will securely delete or anonymize it in accordance with our data disposal procedures.
Cookies are small text files placed on your device when you visit the ggrasia Platform. They allow the Platform to recognize your device, maintain your session, remember your preferences, and collect usage data to help us improve the Platform.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the ggrasia Platform, including your ability to log in and access gaming features. Strictly necessary and security cookies cannot be disabled without impacting your ability to use the Platform.
ggrasia implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While ggrasia takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your ggrasia login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by ggrasia:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
How to submit a data request: Email [email protected] with the subject line "Data Privacy Request" and include your full name, registered email address, and a description of your request. Our Data Protection Officer will acknowledge your request within 3 business days.
The ggrasia Platform is strictly restricted to individuals who are at least 21 years of age, in accordance with Philippine gambling regulations. ggrasia does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on the ggrasia Platform or provided us with personal data, please contact us immediately at [email protected] so that we can take appropriate action.
The ggrasia Platform may contain links to third-party websites or services, including payment provider portals. This Privacy Policy applies solely to the ggrasia Platform and does not cover the privacy practices of any third-party websites. ggrasia is not responsible for the content or privacy practices of third-party sites and encourages you to review the privacy policies of any external sites you visit.
ggrasia reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the ggrasia Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ggrasia handles your personal data, please contact our Data Protection Officer:
Data Protection Officer — ggrasia
Email: [email protected]
Available 24/7. Typical response time: under 2 business hours for general queries; up to 30 days for formal data privacy requests.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information on how to file a complaint is available through the NPC's official channels.
Your data is protected, your transactions are secure, and your privacy is our priority. Join thousands of Filipino players who trust ggrasia for fair, safe online gaming.
Must be 21 years or older to register and play. Please gamble responsibly.
🔞 21+ Only. ggrasia is strictly for players aged 21 and above, in accordance with Philippine gambling regulations under PAGCOR. Visit our Responsible Gaming page for deposit limits, self-exclusion options, and support resources.